We needed to make sure that our employees understood our need for change. Lacking lasting results, we brought in Insource to support us in our transformation and by stating a clear “why”, the missing piece was found. Insource Change method helped us determine a goal that everyone understood and supported us throughout the whole transformation. It was when designing our plan for how to reach our goal we realized the value of having a trained change manager onboard. By engaging all our employees, Insource made sure that everyone was on board. Their ability to translate and connect ‘why’, ‘what’ and ‘how’ was to our satisfaction and Insource’s method really exceed our expectations. Thank you!